Outrage over ZESA system

CHALLENGES in purchasing electricity tokens have plunged most houses into darkness, a development that sparked outrage in most suburbs with consumers accusing the power utility of incompetence. People are failing to purchase electricity tokens through mobile banking platforms, prompting them to flock to Zimbabwe Electricity Transmission and Distribution Company (ZETDC) banking halls for assistance during […]

Customers fume over Zesa system failure

The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) says its electronic systems are struggling with high numbers of transactions, leading to its failure to process payment for desperate customers.   Thousands of customers have been struggling to purchase electricity tokens countrywide with long queues being seen at the ZETDC centres at Harare purchasing points and […]